Shipping Policy

Order Processing

All orders are processed and shipped within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will contact you via email if there is a significant delay in your shipment.

Domestic Shipping Rates and Estimate

Free Shipping: Available on all domestic orders.
Expedited Shipping: $15.00 (Estimated 2-3 business days)

Packaging & Handling

We take the preservation of our inventory seriously. All consoles, hardware, and delicate items are securely packaged with anti-static materials and ample padding to ensure they arrive in the exact condition they left our facility.

International Shipping

We offer international shipping to the following countries: Worldwide Shipping

Shipping charges for your international order will be calculated and displayed at checkout.

Please note: Your order may be subject to import duties and taxes (including VAT) upon arrival in your destination country. [Your Company Name] is not responsible for these charges if they are applied to your account and are your responsibility as the customer.

How do I check the status of my order?

When your order ships, you will receive an email notification with a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at pinnaclecollectibles@gmail.com with your name and order number, and we will look into it for you.

Shipping to P.O. Boxes

Some carriers have limitations around shipping to P.O. Boxes. If you select a carrier that cannot deliver to a P.O. Box, we will contact you for an alternative address.